SMARTMOVERS LLC - PRIVACY POLICY

Last Updated: March 6, 2025

INTRODUCTION

Smartmovers LLC ("Smartmovers," "we," or "us") respects your privacy. This simplified Privacy Policy explains how we collect, use, and protect your information when using our moving services in Dubai and the UAE.

INFORMATION WE COLLECT

We collect:

• Personal Information: Name, contact details, addresses, ID documents
• Service Information: Moving dates, inventory, service requirements
• Payment Information: Payment details for processing transactions
• Website Data: Information collected when you visit our website

HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and manage moving services
• Process payments
• Communicate about your move
• Improve our services
• Comply with legal requirements

SHARING YOUR INFORMATION

We may share your information with:

• Our moving teams and service partners
• Payment processors
• Legal authorities when required by UAE law
• Potential buyers if our business is sold

DATA SECURITY

We implement appropriate security measures to protect your information against unauthorized access or disclosure. While we follow industry standards, no method of electronic transmission is 100% secure.

YOUR RIGHTS

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your information (where applicable)
• Withdraw consent for future processing

To exercise these rights, contact us at info@smartmovers.ae

DATA RETENTION

We keep your information as long as necessary to provide our services and comply with legal requirements, typically 5-7 years for transaction records.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will post any changes on our website.

CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age.

CONTACT US

Smartmovers LLC
Office : Gold and Diamond Park Building 6
Dubai, UAE

Email: info@smartmovers.ae
Phone: +971 588 114 551

GOVERNING LAW

This Privacy Policy is governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection.